RETURNS & EXCHANGES
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer returns and exchanges within a
30-day window.
For more information, pleaser see our guidelines. If you have any questions or concerns about our return policy, please
email us for assistance.
1. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.
2. You have 30 calendar days from the date you received your order to initiate a return.
3. To initiate a return, please contact our customer service team at [Customer Service Email or Phone Number]. You will be provided with instructions on how to return your item.
4. Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item.
5. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
6. If you would like to exchange an item, please contact our customer service team to arrange the exchange. Exchanges are subject to availability.
7. Certain items, such as personalized or customized products, may not be eligible for return unless they are defective or damaged upon receipt.
8. Some items may be marked as final sale and are not eligible for return or exchange. Please check the product description carefully before making your purchase.
9. For international customers, the same 30-day return policy applies, starting from the date of receipt of the order. International customers are responsible for all return shipping costs, including any customs fees, duties, or taxes associated with the return shipment. Please ensure that all international returns are marked as "Returned Goods" to avoid any additional customs charges. Refunds for international returns will be issued in the original currency of the purchase at the current exchange rate. We recommend using a trackable shipping method for international returns to ensure safe and timely delivery.